Shipping Policy
Shipping Policy
Thank you for shopping with us! We aim to make your shopping experience as seamless as possible. Below, you'll find all the details regarding our shipping policy for deliveries within the UK.
Shipping Locations
We currently ship to all addresses within the United Kingdom only. Unfortunately, we do not offer international shipping at this time.
Processing Time
Order Processing Time: All orders are processed within 1-2 business days from the time of purchase. Orders placed on weekends or holidays will be processed the next business day.
Dispatch Time: Once your order is processed, it will be dispatched within the following timelines, depending on the shipping method you choose at checkout:
Standard Shipping: 3-5 business days
Expedited Shipping: 1-3 business days
Please note that processing and delivery times may vary during peak seasons or due to unforeseen circumstances.
Shipping Costs
Standard Shipping: £3.99 (Free on orders over £50
Expedited Shipping: £7.99
Shipping costs will be calculated at checkout based on the delivery address and selected shipping method.
Delivery Methods
We offer the following shipping methods:
Standard Delivery (Royal Mail / Hermes / Yodel) - estimated delivery within 3-5 business days.
Expedited Delivery (DPD / Parcelforce / Royal Mail Special Delivery) - estimated delivery within 1-3 business days.
You will receive an email confirmation once your order has been shipped, along with tracking details (if available) for your convenience.
Shipping Delays
While we do our best to ensure timely deliveries, occasional delays may occur due to factors beyond our control, such as weather conditions, public holidays, or carrier delays. If there are any significant delays in processing or shipping your order, we will notify you via email.
Lost or Damaged Packages
We are not responsible for lost or stolen packages after they have been delivered, but we will work with you to resolve any issues related to damaged items. If your order arrives damaged, please contact us within 48 hours of receiving the shipment so we can assist you further.
Address Changes
Please ensure that your shipping address is correct before completing your order. We are unable to change shipping addresses once an order has been dispatched. If you notice an error, please contact us immediately, and we’ll do our best to help.
Returns.
Are only accepted on unused, unopened goods only.
Please provide tracking details of any item you return.
Any questions
Contact by email. mayansemporium@gmail.com
Thank you for choosing us! We appreciate your business and look forward to serving you again.